Privacy Policy for Carraro Coffee
Effective Date: October 2025
Carraro Coffee (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and process your data when you visit or make purchases on https://carrarocoffee.co.za/ (the “Site”) or use our services.
Information We Collect
- Personal Information: When you use our Site, create an account, place orders, subscribe to newsletters, or contact us, we may collect personal details including your name, email address, shipping and billing addresses, phone number, and payment information.
- Usage Data: We automatically collect certain information about your interaction with the Site, such as IP address, browser type, pages visited, and referring URLs.
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience, provide personalized content, and analyze Site traffic.
How We Use Your Information
- To process and fulfill your orders, including communicating order status and delivery information.
- To provide customer support and respond to your inquiries.
- To send you promotional materials and newsletters if you have opted in.
- To improve our products, services, and the overall user experience on our Site.
- To comply with legal obligations and protect our rights.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your data with trusted service providers who help us operate our business, such as payment processors, delivery services, and marketing partners, only as necessary for the provision of services.
Data Security
We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights and Choices
You have the right to access, update, or delete your personal information held by us. You may opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal requirements.
International Transfers
As a South African company importing and distributing Italian coffee, your data may be transferred and stored outside South Africa. We ensure appropriate protections are in place to safeguard your data in such transfers.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Carraro Coffee
266 Main Road, Walmer, Port Elizabeth, 6070
Phone: 078 862 1563
Email: info@carrarocoffee.co.za
